Last updated: February 2026
When you use Rehlo, we collect information you provide directly to us, including your name, email address, phone number, and payment information. If you are a host, we also collect identity verification documents such as your CNIC.
We use the information we collect to provide, maintain, and improve our services, process transactions, verify host identities, communicate with you about bookings and account updates, and ensure the security of our platform.
We do not sell your personal information to third parties. We share information only with hosts or guests as needed to facilitate bookings, with service providers who assist in operating our platform, and when required by law or legal processes.
We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure storage of sensitive documents, and regular security audits. However, no method of transmission over the internet is completely secure.
You have the right to access, update, or delete your personal information at any time through your account settings. You may also contact us at privacy@rehlo.pk to exercise these rights.
We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand usage patterns and improve our service. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Rehlo after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at privacy@rehlo.pk.