Last updated: September 2026
When you use Rehlo, we collect information you provide directly to us, including your name, email address, phone number, and payment information. If you are a host, we also collect identity verification documents such as your CNIC.
Rehlo offers the option to sign in using your Google or Facebook account. When you choose to log in this way, we receive and store only the following information from your social account:
We do not access your social media posts, friends list, messages, or any other data. Authentication and secure storage is handled via Supabase, our backend platform. If you wish to have this data removed, please see our Data Deletion Instructions.
We use the information we collect to provide, maintain, and improve our services, process transactions, verify host identities, communicate with you about bookings and account updates, and ensure the security of our platform.
Your data is stored securely using Supabase, a PostgreSQL-based backend platform with industry-standard encryption at rest and in transit. We do not store payment card details directly — payments are handled by PCI-compliant payment providers.
We do not sell your personal information to third parties. We share information only with hosts or guests as needed to facilitate bookings, with service providers who assist in operating our platform, and when required by law or legal processes.
We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure storage of sensitive documents, and regular security audits. However, no method of transmission over the internet is completely secure.
You have the right to access, update, or delete your personal information at any time. To request deletion of your account and all associated data, please visit our Data Deletion Instructions page or email us at support@rehlo.app.
We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand usage patterns and improve our service. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Rehlo after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at support@rehlo.app.
